At Sri Swecha Jewellers, we value our customers and want you to be completely satisfied with your purchase.
1. Order Cancellation
•Orders can be cancelled within 24 hours of placing the order by contacting our customer support.
•Once the order is processed or shipped, cancellation will not be possible.
2. Returns & Refunds
•Products are eligible for return only if they are received in a damaged/defective condition or if the wrong product is delivered.
•The product must be returned in its original packaging and unused condition within 7 days of delivery.
•Once the returned product is inspected and approved, the refund will be processed to your original payment method within 7-10 business days.
3. Non-Returnable Items
•Customized jewellery, personalized designs, or items purchased under special discounts/offers are not eligible for return or refund.
4. How to Request a Refund/Return
•Please contact us at via Sriswechajewellers@gmail.com/8500709011 with your order details and reason for return.
•Our team will guide you through the return process.
5. Shipping Charges
•Shipping charges are non-refundable. In case of approved returns, only the product cost will be refunded.